I work at a restaurant and tonight had called a cab for a gentleman in a wheelchair, dispatcher hung up on me multiple times and has waited nearly 2 hrs for his cab. This gentleman has ms, and cannot drive himself. I explained this to dispatcher only to be hung up on, uber or lift recomended highly over this service that doesn't care about its customers, or even a handicapped gentleman that cannot get around by himself.
My wife and I just moved out to Waltham MA about a year ago with our two children. We planned a trip to visit our family in California. We had a lot of luggage and needed a lift to Logan Airport. We stumbled across Watertown Taxi on Google. So we called them the night before to schedule a van to pick us up at 745 am. The driver arrived on time and helped me move my suitcases into the trunk. The driver was very friendly and cautious. He was going the speed limit and he was very personable. We got to the airport on time and the driver I think his name was Frank helped me unload all the luggage from the cab. Before our flight home I made sure to schedule Watertown Taxi to pick me and my family up at the airport. The driver on the way back from the airport was also very personable and a cautious driver. I recommend this company for anyone looking for a ride to and from the airport.
I'm too nice of a person not to tip so I didn't make a huge fuss. However, when I come back I will choose Uber or another service.
Made a reservation for 4:30am the next morning and asked for the flat rate to the airport. The dispatcher confirmed everything so I thought it was set. Cab was on time and driver was polite until we got to the airport and he charged me $42 with the tolls. I asked if that was the amount of tolls on top of the flat rate and he said because I didn't ask for the flat rate when I got in the cab, it was now $42 instead of the $30 advertised. He refused to change it.
I read that they service Newton as well so will definitely use them again next time I visit my mother in Newton Corner.
And I will make sure potential customers know that this company is shady and does not stand by its advertisements. Pick someone else; it may be more expensive but at least it'll be upfront.
I was at the BC football game and needed to get back to Watertown. Instead of waiting for the bus or jumping trains I found watertown taxi on my iPhone. The service was quick and reliable. With a few minutes of my call, the taxi arrived and knew exactly where I was going in Watertown. Sometimes its hard to find a good cab company who knows where you are going based only on an address. The driver knew the roads very well which saved my fair from unnecessary lights and stops. I would recommend then to anyone looking for dependable service.
Always accurate and on time
Watertown Taxi is a US Point Of Interest based in Watertown, Massachusetts. Watertown Taxi is located at 37 Galen St, Watertown, MA 02472, USA.
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